Over 7,500 children and young people in care share their views and experiences on contact arrangements with their families

Staying Connected finds that nearly a third (31%) of children (aged 8-10) and a quarter (25%) of young people (aged 11-18) felt they were seeing their mothers too little, whilst over a fifth (22%) of children and 18% of young people felt they were seeing their fathers too little. 22% of children didn’t feel they had enough contact with their brothers and sisters, and this figure was higher for young people (31%). About one in five young people had no contact with either parent and this was particularly the case for those in residential care and boys.

Visits being arranged at inconvenient times, long distances, the costs of travel, their family’s circumstances, and workers failing to make necessary arrangements were among reasons cited by children and young people for seeing family less often than they wanted. Children in care who felt they saw family members too little reported feeling sad, angry and unsettled, while in contrast, those who felt contact arrangements were “just right” felt they were being listened to and looked forward to seeing their family.

One young person (aged 11-18) commented: “I want to see my family more. My social worker is supposed to be doing police checks. I have been here since September and the checks have not been done. It’s not like I can just visit. I live five hours from home.”

Whether children and young people felt that they saw parents often enough was statistically associated with length of time in care, type of placement and which local authority was caring for them. Analysis shows that young people (aged 11-18) in residential care more frequently reported that they had too little contact with family compared to young people in other types of placements. The number of placements experienced also had an impact, with 60% of young people who had only had one placement reporting they were satisfied with their contact frequency, compared to 39% who had experienced 11 or more placements.

In addition, 50% of young people surveyed did not feel involved in decisions social workers made about their lives, and half of the comments about involvement focused on contact arrangements. Children and young people commented on arrangements being inflexible, not changing as they got older or as their family’s circumstances changed. One child (aged 8-10) commented: “I used to see Mum and older brother three times a week. It has been cut down to once a week and this makes me sad. I don’t know why contact was cut down.”

Comments also highlighted that children and young people wanted to see extended family members, pets and other adults who were important to them, and that the key people in their lives were not always included in contact plans.

Staying Connected is the latest report to be published as part of the Bright Spots programme* and it makes seven key recommendations to improve policy and practice:

• Work with all children in care to identify the key relationships in their lives
• Make arrangements for children and young people to maintain contact, develop relationships and reconnect with people who are important to them
• Listen to and involve children and young people in decisions about the arrangements to see and keep in touch with family and others who are important to them
• Keep children in care informed about their families, why they can or cannot see them, and what arrangements have been made for them to spend time together
• Ensure plans are regularly reviewed and reflect the current circumstances, wishes and needs of children and young people and their families
• Normalise family time whenever possible, minimising the use of contact centres and supporting children and families to meet in the community
• Make sure the workforce has the skills and knowledge to prioritise and confidently support children in care to stay connected to the people who are important to them

Linda Briheim-Crookall, Head of Policy and Practice Development at Coram Voice, said: “The recent Care Review suggested the primary objective of the care system should be promoting the formation of lifelong loving relationships around children in care and care leavers. This can only be achieved if more is done to build rather than break relationships with the people who are already important to children in care. Our research showed that there is still some way to go to make this happen.

“Services and workers must listen to children and young people about who they want to see, when and how and seek to make this happen. Children in care should have the opportunity to spend time with the people who are important to them doing everyday things like playing games, having a meal or going for a walk with the dog.”

To read the full report, watch a video on the findings and download resources for agencies and local authorities, please visit coramvoice.org.uk/staying-connected-report.

*‘Staying Connected: The views of looked after children and young people on their contact arrangements’ by Dr Shirley Lewis, Professor Julie Selwyn at The Rees Centre Department of Education, University of Oxford, and the Bright Spots team at Coram Voice. The surveys, which were co-produced with 140 care experienced children and young people, ask children in care aged 8-18 questions about whether they see their parents, brothers, and sisters frequently enough and gives them the opportunity to write their own comments about how often they have contact. Between 2015 and 2020, 2,417 children (8-10yrs) and 5,372 young people (11-18yrs) responded to these questions from 36 English and 6 Welsh local authorities. 3,084 children and young people wrote their own comments. This report was written as part of the Bright Spots Programme, a partnership between Coram Voice and the University of Oxford, funded by the Hadley Trust.