Using service design to create modern public services that drive better outcomes for local communities

This introductory service design session led by EY Seren – EY’s Innovation and Design Studio in the UK – has been developed to equip you with knowledge, skills and real-world service design examples and practical insights that can be be applied immediately. This webinar shines a spotlight on the design and development of a toolkit that provides support to local authorities (LAs) to re-design their Adult Social Care assessment operating models, commissioned by the Department of Health and Social Care.

Join us as the Data and AI Practice team at EY share insights into how data and AI can be utilised in a way that is meaningful and valuable.

This webinar will explore the transformative potential of AI in education, children's services, and other sectors. The event will feature demonstrations of AI tools, case studies, and presentations from leading experts as well as a look at how to realise the benefits and manage the risks of introducing generative AI into your teams.

The objects around us are intertwined with our feelings and experiences. Exploring our relationship with objects can help us tell our stories and give us a greater understanding of other people and ourselves.